YOUR Home & Car

What is the National Mortgage Settlement?

Attorney General Schmidt has announced that Kansas is part of landmark settlements with eight of the largest mortgage servicers regarding lending and foreclosure practices.

As part of these settlements, homeowners may be eligible for loan modifications, principal reductions or direct payments. A settlement administrator designated by the participating states will send claim forms to eligible homeowners.

The banks have set up special hotlines for borrowers to call if they have questions and to make sure their contact information is up-to-date should they be eligible for any of the settlement benefits.

  • Bank of America: 1-877-488-7814
  • Citibank: 1-866-272-4749
  • Chase: 1-866-372-6901
  • GMAC/Ally Bank: 1-800-766-4622
  • HSBC: 1-866-435-7085 (loans serviced by HSBC Bank USA, N.A.)
    1-800-333-7023  (loans serviced by HSBC Mortgage Services, Household Finance, or Beneficial)
  • Ocwen Financial: 1-800-337-6695
  • SunTrust: 1-800-634-7928
  • Wells Fargo: 1-800-288-3212

Beware of scams. Scam artists may attempt to contact homeowners offering to help them receive part of the national mortgage settlement. Homeowners will be contacted directly by their banks or the settlement administrator if they are eligible to participate. The help being offered as a part of this settlement is free of charge. You will never have to pay a fee or a percentage to be considered for eligibility. If you are contacted by anyone other than your bank, the settlement administrator or the Kansas Attorney General's Office regarding this settlement, please contact the Consumer Protection Division.

Additional information can be found on the National Mortgage Settlement Website at