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Scam Alert: “Free” medical alert devices are not really free

TOPEKA – (August 16, 2013) – Kansas Attorney General Derek Schmidt today warned Kansans about a new scam targeting senior citizens offering “free emergency medical alert” devices.

In the past week, dozens of Kansans have reported to the Attorney General’s Consumer Protection Division that they have received recorded calls from “John” who claims to be with “Medical Alert” telling them they can receive a free medical alert device, and they just need to press 1 to confirm their shipping information. Consumers who press 1 are connected with a live telemarketer who offers them the “free” device, but then asks for a credit card number to cover shipping or monitoring fees.

“These calls are nothing more than a ruse to get your personal financial information,” Schmidt said. “You should never have to pay money to get a ‘free’ product. We advise Kansans not to answer these calls, or if they do, be suspicious and do not give out any personal information.”

Schmidt said his office is investigating these calls. Consumers who have received such calls are encouraged to file a complaint with the Attorney General’s Office online at www.ag.ks.gov or call 1-800-432-2310 to request a complaint form.